As the controller of your data, Mortgage Advice Bureau comply with and are registered under the Data Protection laws in the United Kingdom. We take all reasonable care to prevent any unauthorised access to and use of your personal information.

Why do we collect your personal information?

We collect personal information about you for the purpose of you attending the MAB Conference. This information is necessary to:

  • Obtain sufficient information in order to register you for the conference
  • Capture any dietary requirements in order to provide appropriate refreshments
  • Support any other functions and services associated with conference attendance
  • Facilitate the opportunity to provide feedback after the conference

All personal information about you submitted as part of your attendance at the MAB conference will remain private except where it is necessary to provide them to a third party for the purposes of fulfilling and maintaining the contract of conference registration.

The personal information we collect

Personal information collected include:

  • Your name
  • Postal and email address
  • Telephone numbers
  • Job title
  • Business name
  • Dietary requirements

How do we use your personal information?

Your data is collected online using a third-party platform (Unbounce) in order to register you for the MAB conference. This registration data is used to create delegate lists, conference badges, and provide other associated services such as networking and feedback.

This personal information will not be passed to any third-party organisation for marketing purposes.

Who we share personal information with

It may also be necessary to share your personal information with non-affiliated companies who perform support services on our behalf including those that provide:

  • Conference registration, communication and feedback using Unbounce, Mailchimp and Survey Monkey
  • Conference badge generation and scanning using Noodle Live

These companies are required to ensure appropriate security measures are in place and maintain the confidentiality of your information, and to use your personal information only in the course of providing such services as specified by the Mortgage Advice Bureau.

Some of the above functions may involve the transfer of personal data outside of the European Economic Area (EEA), but in these cases necessary measures have been taken (e.g. participation in the US Privacy Shield scheme) in order to maintain security of the personal data.

How long is your personal information retained?

We will process your personal information collected as part of the conference registration for the duration of the conference, and then retain it for a period of six months in order to obtain feedback after the conference. After this period the data will be deleted.

Accessing, updating and other rights regarding your personal information

You have the right to access your personal information to check whether it is accurate and up-to-date. You also have the right to receive a copy of your personal information we process.

You also have the right to object and ask for the processing of your personal information to be suspended if you believe your information is not correct or is not being processed in accordance with this policy.

You have the right to request that the Mortgage Advice Bureau erases your data submitted as part of the conference registration process.

Changes to our Privacy Notice

We keep our Privacy Notice under regular review and we will place any updates on this web page. This Privacy Notice was last updated on 4 January 2018.

Questions

If you have any questions or complaints relating to how we use the personal information, or if you wish to exercise any of your rights regarding your personal information, please contact data.protection@mab.org.uk or write to us at Data Protection, Mortgage Advice Bureau, Capital House, 2 Pride Place, Derby DE24 8QR

We will respond to you as soon as is possible. The length of time will depend on the type and complexity of the request, but you will receive a response no later than one month from the initial request.

What if I am still not satisfied?

If you are not satisfied with how the Mortgage Advice Bureau has responded to your enquiry, you have the right to complain to the Information Commissioner’s Office (ICO), who is the regulator for data protection in the United Kingdom.